I&WIDEA & WORKS

Digital Product Studio

We turn ideas into digital products.

We design and build websites, SaaS products, AI solutions, custom web applications, and business automation systems for modern businesses.

Founder-led•Production software•India & Worldwide
SupportPilot/AI Customer Support Platform
Full case study
SupportPilot/workspace-enterprise
v2.4.0-prod
Enterprise Architect11:42 AM
We need to configure SAML 2.0 SSO with Okta for 1,200 seats. Does SupportPilot support SCIM directory synchronization, and how is session revocation propagated?
SupportPilot AI • Model: gpt-4o-rag11:42 AM (138ms)

Yes, SupportPilot natively supports SAML 2.0 and SCIM 2.0 protocol for automated provisioning and de-provisioning.

Verified Citation: /docs/security/sso-scim-spec.mdvector-match: 0.982
SCIM worker polls every 15s or receives instant Okta Event Hooks. Session revocation takes under 300ms across all distributed edge nodes.
Vector Store: pgvectorSemantic Distance: 0.081
Embed: 18ms•Retrieval: 22ms•TTFT: 98ms

Autonomous resolution engine with sub-180ms vector retrieval.

Next.js · TypeScript · pgvector · FastAPI

Selected Work

Featured production software.

We demonstrate design and engineering depth through live products. Here are five systems designed and engineered by IDEA & WORKS.

01

SupportPilot

/ AI Customer Support SaaS
Interactive Product Demo
SUPPORTPILOT/
Dual-Tier AI Engine // Hybrid Vector Retrieval
supportpilot.local
INTERACTIVE DEMO
SupportPilot product preview

Overview

An AI-powered customer support platform concept designed around intelligent conversations, knowledge assistance, automation, and support operations.

Selected Capabilities

  • —Intelligent conversation triage & intent routing
  • —Dynamic organizational knowledge vector indexing
  • —Live agent supervision cockpit & seamless intervention

Project Actions

View Case Study
Live Demo — Coming SoonSTAGING
Dedicated architectural case study available.
02

ProspectAI

/ AI Prospect Research & Intelligence
Operational Beta Prototype
PROSPECTAI/
Gemini Pro Engine // Automated Web Inspector
prospectai.local
OPERATIONAL BETA
ProspectAI product preview

Overview

An AI-assisted prospect research and business intelligence platform designed to inspect company websites, analyze technical infrastructure, evaluate digital presence opportunities, and generate structured qualification dossiers.

Selected Capabilities

  • —Automated website technical inspection & tech-stack detection
  • —Multi-dimensional prospect qualification scoring (0–100 scale)
  • —Evidence-based AI opportunity reasoning & recommended services

Project Actions

View Case Study
Live Demo — Coming SoonSTAGING
Dedicated architectural case study available.
03

LeadPilot

/ AI Sales Copilot
Interactive Product Concept
LEADPILOT/
Pipeline Intelligence // Simulated LLM Copilot
leadpilot.local
PRODUCT CONCEPT
LeadPilot product preview

Disclosure:LeadPilot is an interactive product concept with simulated AI and local demo functionality. Fictional customer names, metrics, and testimonials are not presented as real.

Overview

An AI-powered B2B sales assistant concept designed around lead qualification, pipeline management, personalized follow-ups, and sales intelligence.

Selected Capabilities

  • —Automated B2B lead scoring & qualification
  • —Interactive sales pipeline & deal stage tracking
  • —Context-aware personalized outreach generation

Project Actions

View Case Study
Live Demo — Coming SoonSTAGING
Dedicated architectural case study available.
04

DreamHome

/ Real Estate Discovery Platform
Interactive Product Demo
DREAMHOME/
Geospatial Indexing // Spatial Query Engine
dreamhome.local
INTERACTIVE DEMO
DreamHome product preview

Overview

A global real-estate discovery experience combining property search, location exploration, saved properties, valuation tools, and seller workflows.

Selected Capabilities

  • —Geospatial property discovery & location exploration
  • —Saved property collections & customized search alerts
  • —Interactive property valuation & price estimation tools

Project Actions

View Case Study
Live Demo — Coming SoonSTAGING
Dedicated architectural case study available.
05

Velora Estate

/ Luxury Real Estate Concept
Concept Project
VELORA ESTATE/
Editorial Lookbook // Spatial Media Mesh
veloraestate.local
INTERACTIVE DEMO
Velora Estate product preview

Disclosure:Velora Estate is a fictional concept project created by IDEA & WORKS. It is presented honestly as an original digital concept and interactive prototype.

Overview

A premium luxury real-estate digital experience concept focused on property discovery, private advisory workflows, and an editorial high-end brand experience.

Selected Capabilities

  • —Editorial architectural showcases & virtual lookbooks
  • —Private advisory & confidential inquiry management
  • —Spatial specifications & bespoke interior galleries

Project Actions

View Case Study
Live Demo — Coming SoonSTAGING
Dedicated architectural case study available.

Services

What we design and build.

We structure our work around clear deliverables, predictable timelines, and senior practitioners who understand how to translate business problems into software that scales.

01/Discipline

Websites & Digital Experiences

High-performance websites and digital flagships built with modern frontend frameworks and sub-second load times.

Custom responsive design systemNext.js App Router & edge deploymentCore Web Vitals (100% Green)
02/Discipline

SaaS Product Development

Full-stack web applications with multi-tenant databases, Stripe billing, and scalable APIs.

Multi-tenant database architectureStripe Checkout & billingGranular RBAC permissions
03/Discipline

AI Solutions

Autonomous agents, vector search pipelines, and practical AI systems that handle real workflows.

RAG & vector similarity searchAutonomous tool-calling agentsDeterministic policy guardrails
04/Discipline

Custom Web Applications

Bespoke business platforms and internal tools engineered around your exact operational needs.

Domain-driven architectureSecure client portalsBackground worker queues
05/Discipline

Integrations & Automation

Third-party API integrations, payment processing, and business automation pipelines.

REST & Webhook synchronizersPayment gateway integrationsCRM & ERP sync pipelines

Every engagement is led directly by senior engineers and product designers.

Process

A transparent delivery process.

From our first scoping call to production handover, every step is predictable, collaborative, and built around working software.

01/Discover

Understand before we build.

We understand user workflows, define technical boundaries, and establish sprint deliverables before writing code.

Key deliverables
Project scope blueprintUser journeys & workflowsArchitectural boundaries
02/Design

Turn ideas into an intuitive experience.

We design intuitive interface components and clickable Figma prototypes to validate user journeys.

Key deliverables
Complete Figma design systemInteractive user prototypesComponent inventory
03/Build

Make the product real.

We build clean, strictly-typed software in two-week sprints with live preview environments for every commit.

Key deliverables
Production-ready Next.js codeAutomated CI/CD test suitesLive staging previews
04/Launch

Deliver, deploy, and hand over.

We deploy to edge infrastructure, run performance audits, and transfer full repository ownership to your team.

Key deliverables
Production deployment & release100% GitHub repository transferHandover documentation

About the studio

A flexible, founder-led studio model.

IDEA & WORKS was founded by Avinash Singh with a simple belief: good ideas deserve to become well-designed, thoughtfully engineered digital products.

From websites and SaaS products to AI solutions and custom applications, IDEA & WORKS works closely with clients to turn ideas and business requirements into digital experiences that are practical, purposeful, and built to grow.

We keep the core of every project focused and accountable, while bringing in trusted specialists when a project requires additional expertise.

Avinash Singh/Founder, IDEA & WORKS
Based in India · Working with clients worldwide
Direct communication

No intermediaries or middle layers. You communicate directly with the engineers and designers building your software via Slack, GitHub, and milestone check-ins.

Right expertise for each project

We keep our core team disciplined and directly accountable, bringing in vetted specialists when a project requires specialized depth or domain expertise.

Clear ownership of deliverables

100% IP ownership. We write clean, strictly-typed Next.js and TypeScript code directly in your GitHub organization with full documentation and zero vendor lock-in.

Practical, maintainable solutions

We choose proven, stable technologies that eliminate technical debt and give your internal team a clean foundation to build upon long after handover.

—Let's talk

Have an idea? Let's build it.

Tell us what you're working on, what you're trying to solve, and where you want to take it.

hello@ideaandworks.com